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Insurance Division: Agency Subdivisions
The Labor and Industries Building in Salem houses the central offices of the Insurance Division. (Oregon State Archives Photo)
Senior Health Insurance
Benefits Assistance
Address: 350 Winter St. NE, Suite 330, Salem 97301; PO Box 14480, Salem 97309-0405
Phone: 503-947-7979; Toll-free: 1-800-722-4134; TTY: 1-800-735-2900
Fax: 503-947-7092
E-mail: shiba.oregon@state.or.us
Web: http://oregon.gov/DCBS/SHIBA
Contact: Lisa Emerson
Duties and Responsibilities: The Senior Health Insurance Benefits Assistance (SHIBA) program, a Medicare information, assistance and advocacy program, uses trained staff and volunteers to help people with Medicare make health insurance decisions. Volunteers are available in most counties throughout
Oregon to assist beneficiaries and their family members understand Medicare benefits, choose a supplemental insurance policy and enroll in a
prescription drug benefit. SHIBA counseling services are free of charge.